Shipping& Returns

1. New Zealand & Australia SHIPPING

$6 shipping for New Zealand face mask only sales.

$10 shipping for New Zealand and Australian sales.

Free shipping on all sales over $300.

For shipping to Australia we are 100% Made in New Zealand so are duty free

2. Worldwide SHIPPING

Free shipping worldwide on all sales over $300

Shipping to rest of world is at a flat fee of $30

For the free shipping option we send items on 3-5 working day terms. We dispatch on the day following payment on an economy tracked postage service. Items should arrive within a week in New Zealand, within two weeks to Australia and within three-four weeks worldwide. All care is taken to promptly dispatch but no responsibility can be taken for delays in postage not in our control.* All sales are made in NZD

*please expect delays due Auckland lockdown*

Free shipping and $10 and $30 shipping relate to tracked postage at economical speed. For overnight or rushed orders or special shipping requirements a quote will be provided before shipping payment is required. Please email info@ingridstarnes.com with your requirements and to receive a quote.

All taxes payable on entry of goods to a country are the responsibility and liability of the purchaser

Taxes vary country to country, please ensure you know what duty might be payable before ordering

For assistance with tricky cases drop us a line info@ingridstarnes.com